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SUPPORT AT HOME

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HISTORY

Support at Home

A NEW WAY TO RECEIVE AGED CARE

Through the Support at Home Program, BCR can help you stay independent, comfortable and connected in your own home.

You will have one dedicated Care Partner and a small, familiar care team who really know you - no call centre queues, no repeating your story.

With local staff, an experienced clinical team, and 35 years of community care, BCR provides award-winning support that reinvests back into the Shoalhaven and Illawarra.

Support that works for you!

Support at Home is the Australian Government's aged care program designed to help older people remain independent at home for longer.

But getting the right care isn't just about choosing services from a list.

At BCR Communities, we start by getting to know you -  your routines, your health, what's important to you and what you'd like to keep doing independently. Your dedicated Care Partner then works with you and your family to coordinate the right mix of support.

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What does it mean for me?

If you already receive services through a Home Care Package:

  • You don’t need to reapply or worry - your services will continue.

  • Your BCR Care Partner (previously called Care Manager) will help guide you through the changes.

  • You will receive a new Support at Home Agreement, updated pricing, and a Statement of Rights to ensure you understand and feel confident in your care.

How BCR Communities supports you

As a trusted local provider, BCR Communities is here to:

  • Help you understand your options

  • Make supported decisions that suit your life and goals

  • Deliver high-quality, personalised services in line with the new model

  • Ensure your rights, independence and voice are respected every step of the way

Stay informed and supported

You can learn more from the Australian Government Support at Home Booklet:

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Contact BCR today to find out more about how we can support you at home

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