SUPPORT AT HOME
Support at Home
A NEW WAY TO RECEIVE AGED CARE
Through the Support at Home Program, BCR Communities can help you stay independent, comfortable and connected in your own home.
You will have one dedicated Care Partner and a small, familiar care team who really know you - no call centre queues, no repeating your story.
With local staff, an experienced clinical team, and 35 years of community care, BCR provides award-winning support that reinvests back into the Shoalhaven and Illawarra.
Support that works for you!
Support at Home is the Australian Government's aged care program designed to help older people remain independent at home for longer.
But getting the right care isn't just about choosing services from a list.
At BCR Communities, we start by getting to know you - your routines, your health, what's important to you and what you'd like to keep doing independently. Your dedicated Care Partner then works with you and your family to coordinate the right mix of support.
How we can support you
Respectful support with showering, dressing and your daily routine.
Personal Care
Support to attend appointments, go shopping and stay connected with your community.
Transport
Professional nursing and clinical support delivered by an experienced care team.
Nursing & Clinical Care
Support with minor home maintenance and repairs so you can continue living safely and comfortably at home.
Home Maintenance
Support with cleaning and everyday household tasks so you can stay comfortable at home.
Help around the home
Support to stay connected, enjoy the things you love and take part in your local community.
Social Connection
These are just some of the ways we can support you. Talk to our friendly team to find out more about the services available and how we can tailor your support to your needs.
More support when your needs change
Support at Home includes three specialised pathways that provide additional support when your health, independence or care needs change.
Restorative Care Pathway
Short-term, personalised support to help you regain your strength, confidence and independence after an illness, injury or change in your health.
End-of-Life Pathway
Compassionate support to help you remain comfortable and cared for at home, surrounded by the people and things that matter most.
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Assistive Technology and Home Modifications
Practical changes and equipment to make everyday life at home safer, easier and more comfortable.
Steps to Starting Support at Home
1.
Contact My Aged Care.
Get in touch with My Aged Care to register and arrange an assessment to understand your needs and what support you may be eligible for.
2.
Have your Assessment.
An assessor will talk with you about how you’re managing at home, what’s important to you and the areas where you may need some extra support.
3.
Choose your provider.
Once you’ve been approved for Support at Home, you can choose a provider like BCR Communities to deliver and co-ordinate your care.
4.
Plan your support.
Your BCR Care Partner will get to know you, your goals and your preferences, and work with you to organise the services and support that are right for you.
Not sure where to start? Simply contact BCR Communities and one of our friendly team can help you understand the process and what to do next.
Why choose BCR Communities?
One Call. One Person. Your Care Partner
At BCR Communities, aged care is personal. When you join us, you'll have a dedicated Care Partner who gets to know you, understands your goals and helps co-ordinate your support. No repeating your story to different people.
Because we're local, we understand our communities and can respond quickly when your needs change.
A committed Care Partner – just one call away, no call centre queues or repeating your story.
A small, dedicated care team – people you will see regularly who really get to know you.
An experienced clinical team – registered nurses ensuring safe, high-quality care every step of the way.
Local staff, local knowledge – we know the area, the community, and the people.
Personal, flexible support – tailored to your needs, goals
and lifestyle.
Contact BCR today to find out more about how we can support you at home
