Support at Home

A NEW WAY TO RECEIVE AGED CARE

Through the Support at Home Program, BCR can help you stay independent, comfortable and connected in your own home.

You will have one dedicated Care Partner and a small, familiar care team who really know you - no call centre queues, no repeating your story.

With local staff, an experienced clinical team, and 35 years of community care, BCR provides award-winning support that reinvests back into the Shoalhaven and Illawarra.

What is Support at Home?

Support at Home is a new aged care program that helps you live independently and safely at home for longer.

It groups services into three easy-to-understand categories:

Clinical Care – like nursing and allied health
Independence Support – including mobility aids and home modifications
Everyday Living – such as personal care, domestic help, transport and meals

What does it mean for me?

If you already receive services through a Home Care Package:

You don’t need to reapply or worry - your services will continue.
Your BCR Care Partner (previously called Care Manager) will help guide you through the changes.
You will receive a new Support at Home Agreement, updated pricing, and a Statement of Rights to ensure you understand and feel confident in your care.