top of page
Home Care_hero_edited.jpg


people strip2.png

Home Care Packages


A BCR Communities Home Care Package (HCP) will give you the support you need to keep living independently in your own home and socially connected to your local community.

Home Care Packages are designed for those with more complex or intensive care needs that go beyond what the Commonwealth Home Support Program (CHSP) can provide.

Once you have been assigned your government-subsidised Home Care Package through My Aged Care, your experienced BCR Communities care team will work with you and your support network to create a personalised program based on your values, lifestyle, needs and goals.

A BCR  Home Care Package can support you with:

  • Individualised supports: based around your interests and preferred activities

  • Personal services: aimed to assist you with any personal care needs you may have

  • Shopping: making sure you have all you need to generate healthy meals at home

  • Meal preparation: assisting you to prepare or have delivered fresh and nutritious meals

  • Transport: helping you get to medical or other essential appointments

  • Declutter and packing: helping keep your house safe, tidy and organised

  • In-home respite: keeping you company when your carer has other commitments

  • Minor home modifications and equipment: so you can stay independent in your home

  • Allied Health support: to assist with maintaining independence in your home

Why Choose BCR Communities for In-Home Support?

Personalised Care

Our team takes the time to understand your goals, lifestyle and values so that we can create a personalised plan that is just for you.

Consistent quality care

You will be supported by a team of people from your local community who are experienced, caring and committed to providing the best quality support.

We are truly local

BCR Communities was created for locals by locals and nobody understands the communities of the Shoalhaven and Illawarra better than we do.

We are flexible and responsive

We understand that your needs and goals may change over time so we will regularly review your plan to ensure you are always living the best life possible.

We put people first

As a community-led, not-for-profit organisation, our mission is to partner with our communities to provide person-centred services for all.

We are inclusive

We welcome people from across our communities and celebrate the diversity they bring to our organisation.

BCR Communities employee Bruce smiling and looking at aged care client, both are seated

Values Based Care Plans

The BCR Communities difference is that we really get to know you before creating a plan of support.  We use ExSitu, an innovative and award-winning app designed to provide the highest level of values-based care.

We are moving from filling in complicated or confusing forms so you can sit in the comfort or your own home with a BCR care staff member and answer ExSitu’s simple card-based questions.

The app will help you to identify what is important to you, what gives you joy, and how we might support you to live your best possible life.

By establishing your core values and lifestyle desires, ExSitu can generate a values-based care plan that is truly personalised for you.

Steps to getting a Home Care Package


The first step in accessing a government-subsidised Home Care Package is to contact My Aged Care to check your eligibility.

You can call 1800 200 422 or visit


If you are eligible, a member of the Aged Care Assessment Team (ACAT) will visit your home to provide a free home support assessment. During this meeting they will identify what your home care needs are and confirm your eligibility to receive government-subsidised support. 


My Aged Care will write to you to let you know the outcome of your assessment and the level of care you are eligible for and approved to receive. There is a waiting list for HCP funding to be assigned. My Aged Care will notify you in writing once you have been assigned a package.

Am I eligible for a Home Care Package?

Eligibility for a government-subsidised Home Care Package is based on your age and your support needs.

A Home Care Package could be what you need if you are:

  • need support with everyday activities

  • need support to continue to living independently in your own home and your community

  • 65 years or older (50 years or older for Aboriginal or Torres Strait Islander people) OR

  • 50 years or older (45 years or older for Aboriginal and Torres Strait Islander people) and on a low income, homeless or at risk of being homeless.


 “I can’t fault them in any way and I appreciate everything they do for me because they are lovely girls and I would be lost without them.”


BCR Communities aged care client Elaine smiling, seated wearing blue top with chequered collar
bottom of page